Refund policy

Returns & Refunds

We want you to be satisfied with your purchase.

Change of Mind

We accept returns within 14 days of delivery for unused items in original packaging.

Customers are responsible for return shipping costs.


Electrical Equipment & Tables

Due to the nature of professional equipment, electrical items and grooming tables are not eligible for change-of-mind returns once opened or used.

If your item arrives damaged or faulty, please contact us immediately.


Faulty or Damaged Items

If you receive a faulty or damaged product:

  • Contact us within 7 days of delivery

  • Provide photos of the issue

  • We will arrange a replacement or repair where applicable


Refund Processing

Approved refunds will be processed back to the original payment method.