Refund policy
Returns & Refunds
We want you to be satisfied with your purchase.
Change of Mind
We accept returns within 14 days of delivery for unused items in original packaging.
Customers are responsible for return shipping costs.
Electrical Equipment & Tables
Due to the nature of professional equipment, electrical items and grooming tables are not eligible for change-of-mind returns once opened or used.
If your item arrives damaged or faulty, please contact us immediately.
Faulty or Damaged Items
If you receive a faulty or damaged product:
-
Contact us within 7 days of delivery
-
Provide photos of the issue
-
We will arrange a replacement or repair where applicable
Refund Processing
Approved refunds will be processed back to the original payment method.